Terms of Service

1. Acceptance of Terms

By accessing and using our digital marketing and web development services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services provided by our company. By using our services, you agree to these terms in full.

2. Description of Services

We provide the following services:

• Website design and development (WordPress, Laravel, custom solutions)
• E-commerce website development and integration
• Digital marketing services (SEO, social media, PPC)
• Google Analytics setup and optimization
• WhatsApp integration and communication services
• Call center and customer support solutions
• Hosting and domain services
• Maintenance and support services

3. User Responsibilities

As a user of our services, you agree to:

• Provide accurate and complete information when requested
• Use our services only for lawful purposes
• Not interfere with or disrupt our services or servers
• Not attempt to gain unauthorized access to our systems
• Respect intellectual property rights
• Comply with all applicable laws and regulations
• Pay all fees and charges in a timely manner

4. Payment Terms

4.1 Pricing and Payment

• All prices are as listed on our website and are subject to change with notice
• Payment is due according to the terms specified in your service agreement
• We accept various payment methods including bank transfers, UPI, and online payments
• Late payments may incur additional charges

4.2 Refund Policy

• Refunds are considered on a case-by-case basis
• No refunds for completed work or services already delivered
• Partial refunds may be available for cancelled projects before work begins
• Refund requests must be submitted in writing within 30 days

5. Intellectual Property Rights

5.1 Our Intellectual Property

All content, designs, code, and materials created by us remain our intellectual property unless otherwise specified in a written agreement.

5.2 Client Content

You retain ownership of your content, including text, images, logos, and other materials you provide to us. By using our services, you grant us a license to use your content for the purpose of providing our services.

5.3 Third-Party Content

We respect third-party intellectual property rights. If you believe your rights have been violated, please contact us immediately.

6. Service Level Agreement

6.1 Project Timeline

• Project timelines are estimates and may vary based on complexity
• Delays caused by client feedback or content provision may extend timelines
• We will communicate any significant delays promptly

6.2 Support and Maintenance

• Support periods are specified in individual service agreements
• Emergency support may be available for additional fees
• Regular maintenance includes security updates and performance monitoring

7. Limitation of Liability

To the maximum extent permitted by law, we shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business opportunities, arising from your use of our services.

Our total liability for any claims arising from our services shall not exceed the amount paid by you for the specific service giving rise to the claim.

8. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, losses, or expenses (including attorney's fees) arising from:

• Your use of our services
• Your violation of these Terms
• Your violation of any third-party rights
• Content you provide to us

9. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

10. Termination

10.1 Termination by You

You may terminate your use of our services at any time by providing written notice. Termination does not relieve you of any payment obligations for services already provided.

10.2 Termination by Us

We may terminate or suspend your access to our services immediately, without prior notice, for any reason, including breach of these Terms.

11. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, government actions, or technical failures.

12. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of India. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the courts in Mumbai, Maharashtra.

We encourage resolving disputes through good faith negotiations before pursuing legal action.

13. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall remain in full force and effect.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify users of any material changes by posting the updated Terms on our website. Your continued use of our services after such changes constitutes acceptance of the new Terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us: